CHATBOT PRICING
Chatbot pricing: what AI chatbots cost and how the models compare
See how AI chatbots are really priced: per resolution, per session, per contact, or flat, and what each model does to your bill.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human, Maya
She picks up with the full conversation and context carried over. No dead ends, no repeating.
Chatbot pricing usually takes one of four shapes, and the shape matters more than the sticker price. A vendor can bill you a flat subscription, a fee per resolution the AI closes (commonly $0.75 to $0.99 each), a fee per block of sessions (roughly $49 per 100), or a fee that scales with how many contacts message you. Two tools with the same headline price can invoice five times apart once your real volume shows up.
MessageAgent sits deliberately on the flat side of that line. One AI agent works across SMS, WhatsApp, Instagram and Facebook DM, web chat, and email for a single predictable subscription, with carrier and Meta message fees passed through at cost and no per-resolution meter. This page breaks down each pricing model, what actually drives your bill under it, and the fees that hide beneath the headline number, so you can price your busiest month before you sign rather than discover it on the third invoice.
What you get
Everything one AI agent handles
Flat subscription, not a meter
You pay one predictable monthly fee. Answering, qualifying, and booking more conversations does not change the number, so a busy month never triggers a surprise invoice.
No per-resolution charges
Per-resolution pricing (commonly $0.75 to $0.99 each) charges you more precisely when the AI works better. MessageAgent has no per-resolution meter, so a successful deflection is not also a line item.
Message fees passed through at cost
Carrier SMS fees and Meta WhatsApp fees are billed to you at cost with no markup, unlike tools that add an administrative fee of around 20 percent on top of Meta charges.
The AI is included
You are not buying an inbox and then paying extra for a copilot, an AI agent add-on, and QA. The AI that answers, qualifies, books, and upsells is the product, not a metered layer on top.
One price across six channels
SMS, WhatsApp, Instagram DM, Facebook Messenger, web chat, and email are all covered by the same subscription, not priced per channel or gated behind a higher tier.
Price your peak, not your average
Models that scale with volume (per resolution, per session, per contact) spike during launches and holidays. A flat plan lets you forecast December before it arrives.
Conversation Console
Try it on every channel
Pick a channel and a real customer message, and watch the same AI agent reply on brand, take the action, log it to the CRM, and hand off to a human in one tap.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human, Maya
She picks up with the full conversation and context carried over. No dead ends, no repeating.
Common questions
Chatbot pricing questions
How much does a chatbot cost per month?
A capable AI chatbot runs roughly $50 to $300 per month for a small business on a flat plan, and $300 to $1,500 for a mid-market team with real volume and multiple channels, plus carrier or Meta fees for SMS and WhatsApp. Metered plans can run far higher once resolutions add up.
What are the main chatbot pricing models?
There are five common ones: flat subscription (a fixed monthly fee), per resolution (a fee each time the AI closes a conversation), per session (a fee per block of interactions), per active contact (a fee that scales with your audience), and per agent seat (a fee per human license), often stacked together.
Is flat or per-resolution chatbot pricing better?
For most teams, flat pricing is easier to forecast and cheaper at scale, because per-resolution billing charges you more precisely when the AI succeeds more often. Per-resolution can look cheaper at very low volume, but the gap flips as soon as your conversation counts grow or a peak month hits.
What hidden fees should I check for chatbot pricing?
Ask about markups on WhatsApp and SMS message fees (some tools add around 20 percent), separately priced AI add-ons like agent copilots, one-time onboarding or implementation fees, and per-seat charges stacked on top of usage. A single WhatsApp conversation can carry the fee from Meta, a vendor markup, and a per-resolution AI charge at once.
Put one AI on every channel today
One agent that answers, qualifies, books, and upsells across every channel, in one inbox.
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