AI EMAIL SUPPORT
AI email support that triages and resolves your inbox
AI email support that reads, drafts, and resolves messages in your shared support inbox, then escalates with full context.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human, Maya
She picks up with the full conversation and context carried over. No dead ends, no repeating.
AI email support should clear the routine volume from your shared support inbox, not add another tool your team has to babysit. MessageAgent puts a real AI agent on your support address that reads each incoming email, drafts an on-brand reply, resolves the routine questions, qualifies sales emails, and escalates anything that needs a person to a teammate with the full thread attached.
The same AI brain also runs your WhatsApp, SMS, Instagram, Messenger, and web chat, so a customer who emails you and later texts or DMs stays one continuous thread with shared memory. AI disclosure is on by default, every contact is captured to your lightweight CRM, and you pay a flat monthly price rather than a per-resolution meter.
What you get
Everything one AI agent handles
Triages your shared inbox
The agent reads each incoming email, sorts it by intent, and routes it, so your shared support inbox stops overflowing and nothing waits unseen.
Drafts and resolves on brand
It writes replies in your brand voice and resolves the routine questions outright, leaving only the emails that genuinely need a person for your team.
One brain across every channel
The same AI persona with shared memory follows the customer from email to WhatsApp, SMS, Instagram, or web chat, so context carries over when they switch.
Qualifies sales email too
Inbound sales emails are qualified and routed, with the contact captured to your lightweight CRM, so opportunities are not buried under support volume.
Clean handoff to a human
When an email needs a person, the agent escalates to a teammate with the full thread attached, so the customer never repeats themselves and nothing slips.
Flat, predictable pricing
No per-resolution AI meter and no surprise invoices. Your AI email support runs on a flat monthly subscription alongside every other channel.
Conversation Console
Try it on every channel
Pick a channel and a real customer message, and watch the same AI agent reply on brand, take the action, log it to the CRM, and hand off to a human in one tap.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human, Maya
She picks up with the full conversation and context carried over. No dead ends, no repeating.
Common questions
Questions about email
Does it work with our existing shared support inbox?
Yes. The agent reads your support address, triages by intent, drafts on-brand replies, and resolves routine email, while escalating anything that needs a person to your team with the full thread.
Will the replies sound like our brand, and is AI disclosed?
Replies are written in your brand voice based on your FAQs, products, and tone, and AI disclosure is on by default so recipients know an AI assistant is helping. A teammate can take over any email at any time.
Can it qualify sales emails, not just answer support questions?
Yes. It qualifies inbound sales email, captures the contact to your CRM, and routes the opportunity, so sales messages do not get lost in support volume.
Does email connect to my other channels?
Yes. The same AI agent also runs WhatsApp, SMS, Instagram, Facebook Messenger, and web chat in one inbox, so a customer who emails and later texts stays one continuous thread.
Explore more
Put one AI on every channel today
One agent that answers, qualifies, books, and upsells across every channel, in one inbox.
Discloses AI · compliant · human handoff built in