SMS AUTOMATION FOR BUSINESS
SMS automation for business that answers and books
One AI agent for business SMS that answers, qualifies, books, and honors STOP, with TCPA consent built in.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human, Maya
She picks up with the full conversation and context carried over. No dead ends, no repeating.
SMS automation for business has to do two things well: hold a real two-way conversation and stay compliant. MessageAgent puts a real AI agent on your business texting number that reads each inbound message, answers in your brand voice, qualifies the lead, books the appointment, and honors STOP and opt-out the instant a customer asks, with TCPA prior-express-consent capture built in.
The same AI brain also runs your WhatsApp, Instagram, Messenger, web chat, and email, so a customer who texts you and later emails support stays one continuous thread with shared memory. Carrier fees are passed through at cost with no markup, AI disclosure is on by default, and the bill is a flat monthly price rather than a per-message AI meter.
What you get
Everything one AI agent handles
Two-way conversations, not blasts
The agent holds a real back-and-forth by text, answering questions, qualifying the lead, and booking, instead of firing one-way broadcasts that go nowhere.
TCPA consent and instant STOP
Prior-express-consent is captured before outbound texts, and STOP, UNSUBSCRIBE, and any reasonable opt-out are honored immediately, so your SMS program stays compliant.
One brain across every channel
The same AI persona with shared memory follows the customer from SMS to WhatsApp, Instagram, web chat, or email, so context carries over when they switch.
Books and qualifies by text
It asks the qualifying questions, proposes open slots, and books the appointment over SMS, capturing the contact to your lightweight CRM as it goes.
AI disclosed, human handoff ready
Every text thread discloses it is an AI assistant, and the agent escalates to a teammate with the full conversation when a person should step in.
Carrier fees at cost, flat price
Carrier message fees are passed through exactly as billed, with no markup, on top of a flat monthly subscription. There is no per-resolution AI charge.
Conversation Console
Try it on every channel
Pick a channel and a real customer message, and watch the same AI agent reply on brand, take the action, log it to the CRM, and hand off to a human in one tap.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human, Maya
She picks up with the full conversation and context carried over. No dead ends, no repeating.
Common questions
Questions about sms
Is the SMS automation TCPA compliant?
Compliance is built in. Prior-express-consent is captured before outbound texts, and STOP, UNSUBSCRIBE, and other reasonable opt-outs are honored instantly. AI disclosure is on by default so recipients know they are texting an AI assistant.
Can customers actually text back and get real answers?
Yes. This is two-way SMS. The agent reads inbound texts, answers in your brand voice, qualifies, and books, rather than sending one-way blasts. A teammate can take over at any time.
How are SMS message fees charged?
Carrier message fees are passed through at cost with no markup, on top of a flat monthly subscription. You are never charged a per-resolution AI fee, so the bill stays predictable.
Does SMS connect to my other channels?
Yes. The same AI agent also runs WhatsApp, Instagram, Facebook Messenger, web chat, and email in one inbox, so a customer who texts and later emails stays one continuous thread.
Explore more
Put one AI on every channel today
One agent that answers, qualifies, books, and upsells across every channel, in one inbox.
Discloses AI · compliant · human handoff built in