Pricing
AI chatbot pricing that stays flat and predictable
One flat price, not a surprise bill per resolution. No per-resolution metering, no message markup. Carrier and Meta fees are passed through at cost.
Starter
Small teams testing one or two channels
$
- WhatsApp, web chat, and email
- 1,000 AI conversations / mo
- 3 seats for human handoff
- Unified inbox and CRM
- Qualify, book, and upsell
- Compliance toolkit
- Basic analytics
Growth
Growing CX and sales teams going omnichannel
$
- All channels: SMS, WhatsApp, IG, FB, web, email
- 5,000 AI conversations / mo
- 10 seats for human handoff
- Unified inbox and CRM
- Qualify, book, and upsell
- Compliance toolkit
- Advanced analytics
Scale
High-volume support and sales orgs
$
- All channels
- 20,000 AI conversations / mo
- 25 seats for human handoff
- Unified inbox and CRM
- Qualify, book, and upsell
- Compliance toolkit
- Advanced analytics + API
Enterprise
Regulated or large organizations
$
- All channels plus custom
- 40,000 AI conversations / mo
- 75 seats for human handoff
- SSO, DPA, and BAA
- Custom analytics and SLA
- Dedicated support
- Onboarding assistance
No surprise bills. Carrier and Meta message fees (WhatsApp templates, SMS) are passed through at cost with no markup, the opposite of per-resolution metering ($0.99 to $2.00 each) and ~20% WhatsApp markups. Month to month, cancel anytime.
Pricing questions
Questions about plans
Why is there no free plan?
MessageAgent is a professional tool for teams that depend on customer conversations. Paid-only keeps response quality high and the platform free of spam and abuse, so your customers get real answers, not a toy bot.
Will I get surprise bills?
No. Your subscription is flat and predictable. Carrier and Meta message fees are passed through at cost with no markup, and we do not charge per resolution.
Can I change plans or cancel?
Yes. You pick monthly billing or yearly billing paid upfront for the year at half the monthly price. A move to a higher plan or from monthly to yearly takes effect right away and the difference is charged to your card at once. A move to a lower plan also takes effect right away, with the unused part left as a credit on your next invoice. You can cancel anytime and keep access to the end of the period you already paid for.
What counts as an AI conversation?
A conversation is a back-and-forth thread with one customer, regardless of how many messages it contains, across any channel.