ZENOTI PRICING
Zenoti pricing and Zenoti cost per month for a med spa or salon and what to get in writing before you sign
We read zenoti.com/pricing on 8 November 2026. It prints no price, only a quote form by business type, and says the AI agents need the AI Plus package.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human teammate
They pick up with the full conversation and context carried over. No dead ends, no repeating.
Zenoti pricing is not published. The pricing page on zenoti.com, read on 8 November 2026, lets you pick salon and spa, medspa, fitness or barbershop and then asks for a quote, so there is no monthly figure to set beside Boulevard at $143 to $328 per location or Mangomint at $120 plus $10 per user. Any Zenoti number you see on a blog is a third-party estimate or an old quote.
That makes the quote the thing to manage. Zenoti says multi-location pricing is customized to your footprint, that communication usage (voice, SMS and messaging) is billed on consumption with optional base packs, and that its AI agents require the AI Plus package. So ask for the platform fee per location, the AI Plus uplift, the text and call usage rates, payment processing and the contract term, all in one written document. A flat-priced AI agent for Instagram DMs, Facebook, texts and web chat runs next to Zenoti at $199 a month ($99 billed yearly), so the cost of answering new leads stays fixed whatever the platform quote says.
Side by side
What Zenoti publishes and what to confirm before you sign up
Read on zenoti.com/pricing on 8 November 2026. No dollar amounts are printed, so the right column is the list of questions to put in your quote request.
| Line item | What Zenoti publishes (8 Nov 2026) | What to confirm |
|---|---|---|
| Platform plan | No price. Pick a business type (salon and spa, medspa, fitness, barbershop) and request a quote | Monthly fee per location and per provider, if any |
| Multi-location | Pricing is customized to your footprint and needs | Whether the per-location rate drops after the second or third site |
| AI Plus package | Required to use the AI agents. Includes a dedicated Customer Success Manager and priority support with SLAs | The uplift over the base plan, in dollars per location |
| AI agents | AI Receptionist (voice), AI Lead Manager, AI Concierge and others are described. No rates printed | Which agents are included in AI Plus and which are priced separately |
| Voice, SMS and messaging | Included as access to the tools. Usage is billed on consumption, with optional base packs | Per-text and per-minute rates, and what the base packs cost |
| Payment processing | Payments are part of the platform. No rate on the pricing page | Card rate in person and online, and whether you must use Zenoti payments |
| Onboarding and support | Onboarding, training and Zenoti University with every subscription, 24/7 support, white-glove data migration | Any one-time implementation fee |
| Contract | Not stated on the pricing page | Term length, renewal and exit terms |
| MessageAgent Growth | $199 a month or $99 billed yearly | AI answers Instagram DMs, texts, WhatsApp and web chat, qualifies the lead and books the appointment alongside Zenoti |
Source: zenoti.com/pricing, read 8 November 2026. MessageAgent pricing from messageagent.ai/pricing.
What you get
Everything one AI agent handles
Treat the quote as a document, not a number
With no printed price, a verbal figure means little. Ask for platform fee, AI Plus uplift, usage rates and processing in writing, per location, so two vendors can be compared line by line.
Find out what AI Plus really adds
Zenoti says its AI agents need AI Plus, which also brings a dedicated Customer Success Manager. Ask what the package costs on top of the base plan and which agents it actually switches on.
Price your message volume
Voice, SMS and messaging usage is billed on consumption. A med spa that texts reminders and replies to leads all day should estimate its monthly volume and get the rate before signing.
Where Zenoti wins
It is a full operating system for multi-location salons, spas and med spas, with payroll, inventory, memberships, forms and charting, marketing and franchise tools. For a large group that wants one system, that breadth is the point.
The gap is the first reply
A new client asks whether you treat their concern or what a service costs, often as an Instagram DM at 9pm. Platform pricing pages describe a voice receptionist, and the thread that costs you a booking is usually a written one.
Where an AI agent fits next to it
MessageAgent answers on Instagram, Facebook, text, WhatsApp and web chat, qualifies the lead, books the appointment and hands the thread to your staff with the history. It is a flat $199 a month whatever your booking platform charges.
Conversation Console
Try it on every channel
Pick a channel and a sample customer message, and watch the same AI agent reply on brand, take the action, log it to the CRM, and hand off to a human in one tap.
Tap a customer message above. The same AI agent replies on , in your brand's voice.
- Intent
- Action
- CRM
Handed to a human teammate
They pick up with the full conversation and context carried over. No dead ends, no repeating.
Common questions
Zenoti pricing questions
How much does Zenoti cost?
Zenoti does not publish a price. Its pricing page, read on 8 November 2026, asks you to choose a business type and request a quote. Multi-location pricing is customized, so the only reliable figure is a written quote for your number of locations and providers.
How much does Zenoti cost per month for a med spa?
There is no printed monthly figure for med spas. Ask for the platform fee per location, the AI Plus uplift if you want the AI agents, text and call usage rates, and the card processing rate, then add them yourself to get a real monthly total.
Does Zenoti have a free trial?
The pricing page we read prints no free trial. It sends you to a demo and a quote. Ask the sales team whether a pilot or a short trial exists for your location count, and what happens to your data if you leave.
Does Zenoti charge for texts and calls?
Zenoti says your subscription includes access to its voice, SMS and messaging tools, with usage billed on consumption and optional base packs. The page prints no per-text or per-minute rate, so ask for both in writing.
Does Zenoti have an AI receptionist?
Yes. Zenoti describes an AI Receptionist, a voice agent that answers calls and books. It also says its AI agents require the AI Plus package. The pricing page prints no price for either, and does not say it replies to Instagram or Facebook DMs.
Can I use MessageAgent with Zenoti?
Yes, side by side. Clients keep booking and paying through Zenoti. MessageAgent answers the questions that come before the first booking on Instagram, Facebook, text, WhatsApp and web chat, qualifies the lead, books the appointment and hands any thread to your staff.
Put one AI on every channel today
One agent that answers, qualifies, books, and upsells across every channel, in one inbox.
Discloses AI · compliant · human handoff built in